Make sure it's not in an intermediate state ( 'Pending_Stopped', 'Pending_Running') and try to run the script again (with administrator rights). Verify that the script has been run as an administrator.Ĭheck the service health ( sc query sense command). Onboarding data couldn't be written to registry HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection. Offboarding data was found but couldn't be deletedĬheck the permissions on the registry, specifically The following event IDs are specific to the onboarding script only. If the script fails and the event is an error, you can check the event ID in the following table to help you troubleshoot the issue. Look for an event from WDATPOnboarding event source. Troubleshoot onboarding when deploying with a scriptĬheck the result of the script on the device:Ĭlick Start, type Event Viewer, and press Enter. If the onboarding completed successfully but the devices aren't showing up in the Devices list after an hour, see Troubleshoot onboarding issues on the device for additional errors that might occur. If the deployment fails, you can check the output of the script on the devices. You can track the deployment in the Configuration Manager Console.
#Autologger diagtrack software
Learn about the licensing, hardware, and software requirements to onboard devices to the service.
This page provides detailed steps to troubleshoot onboarding issues that might occur when deploying with one of the deployment tools and common errors that might occur on the devices.īefore you start troubleshooting issues with onboarding tools, it's important to check if the minimum requirements are met for onboarding devices to the services. You might need to troubleshoot the Microsoft Defender for Endpoint onboarding process if you encounter issues.
#Autologger diagtrack free
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